Terms & Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of www.dianagarreau.com. The collective work includes works that are licensed to www.dianagarreau.com. Copyright 2023, www.dianagarreau.com ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with www.dianagarreau.com or purchasing www.dianagarreau.com products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with www.dianagarreau.com or to purchase www.dianagarreau.com products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by www.dianagarreau.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
Trademarks
All trademarks, service marks and trade names of www.dianagarreau.com used in the site are trademarks or registered trademarks of www.dianagarreau.com
Estimating rolls or yardage needed
We cannot be held responsible for estimating the number of rolls or yardage needed since these estimates can only be based on information provided by the consumer. Re-ordering: When re-ordering make sure you request the same run number as 1st order to ensure you will receive the same run number.
Return Policy
We recommend you purchase an extra double roll or spool of the pattern you choose. For any reason, should you need more than your calculations indicated, you will have extra at the time you need it, in the same run number. Having extra product on hand also allows for possible repairs later, if needed.
We also know that from time to time, you may wish to return a portion of your order or even your entire purchase. In this case, FOR RETURNABLE MERCHANDISE: A 35% restocking fee, which will be deducted from your purchase price with the balance to be refunded to your credit card, or if payment was made by check, a refund check from Diana Garreau Designs, Inc for the amount you are to be refunded will be mailed to you.
Also, any products stated as non-returnable by a wallpaper representative at the time of purchase or noted as non-returnable in the Product Detail section on our website are non-returnable.
All returns on authorized returnable products must be made within 30 days from the time the product is delivered to you. Only uncut, unopened products, in their original factory packaging, are returnable.
Shipping charges for returned merchandise are the sole responsibility of the customer and are not refundable.
Very Important!
You must obtain a Confirmation Number and the correct return address.
Confirmation Number for returns you need to e-mail us with this info. Name, Address, City, State, e-mail, order #, Date received, pattern #, Cost per unit, Amount returning, totals, and reason for returning.
Be sure to include your order number, your name, and the products and quantities you wish to return. Do not return any products without the Return Authorization Number and the instructions on where to return the product.
Contact Information:
Diana Garreau Designs
998 Glenneyre Street
Laguna Beach, CA 92651
Customer Service: 949-375-0340
Limitation of Liability
Diana Garreau Designs Inc shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Diana Garreau Designs Inc has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Typographical Errors
If a Diana Garreau Designs Inc. product is mistakenly listed, or email communicated at an incorrect price, Diana Garreau Designs Inc. reserves the right to refuse or cancel any orders placed for products listed at the incorrect price. Diana Garreau Designs Inc. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Diana Garreau Designs Inc. shall issue a credit to your credit card account in the amount of the incorrect price.
Term & Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Diana Garreau Designs Inc. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification, and Miscellaneous, shall survive any termination.
Notice
Diana Garreau Designs Inc. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Diana Garreau Designs Inc.
Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Diana Garreau Designs Inc. products shall be in the state or federal courts located in Santa Ana, California. Any cause of action or claim you may have with respect to the site including but not limited to the purchase of Diana Garreau Designs Inc. products must be commenced within one (1) year after the claim or cause of action arises. Diana Garreau Designs Inc.'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Diana Garreau Designs Inc. may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Diana Garreau Designs Inc. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content that is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Participation Disclaimer
Diana Garreau Designs Inc. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Diana Garreau Designs Inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, www.dianagarreau.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to www.dianagarreau.com in its sole discretion.
Indemnification
You agree to indemnify, defend, and hold harmless Diana Garreau Designs Inc., its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Third-Party Links
In an attempt to provide increased value to our visitors, Diana Garreau Designs Inc. may link to sites operated by third parties. However, even if the third party is affiliated with Diana Garreau Designs Inc., Diana Garreau Designs Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Diana Garreau Designs Inc. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Diana Garreau Designs Inc. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).